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Project Manager

Analytics Consulting is an industry leader in class action claims administration and mass tort claims management. Over the last year, Analytics has experienced significant, national growth and seeks Project Managers to join our growing Minneapolis office.

The Project Manager (PM) oversees the administration of class action notice and claims programs. PMs are the main point of contact for our clients and are accountable for each engagement and the day-to-day client relationship.  They coordinate with internal departments to implement each engagement and ensure client satisfaction with project deliverables.

Responsibilities:

  • Project Management: Timely and accurate execution of project deliverables, key milestones and tasks; oversight of the Settlement Agreement or other mandates/milestones; ability to drive deadlines with quality outcomes; ownership and accountability of the overall delivery for the client
  • Client Relationship & Engagement: Responsiveness to communication and correspondence; timeliness and accuracy of information provided to clients; ability to listen and understand client needs and anticipate obstacles to client satisfaction; ability to represent client’s needs internally
  • Escalation Oversight: Manage escalations from various departments to ensure timely and accurate resolution and a superior client experience; proactive identification of trends, issues and execution of a mitigation plan to correct root cause

Required Qualifications & Characteristics:

  • A minimum of 3 years of account management, client services, litigation, and/or project management experience is required; preferably with budget responsibility for the project
  • Exceptional communication skills are required. The successful candidate will be comfortable speaking to all levels within an organization internally and externally
  • Excellent computer skills
  • Exceptional planning and organizational skills
  • Exceptional attention to detail
  • Strong analytical skills
  • Excellent interpersonal skills and the ability to handle pressure
  • A Bachelor’s degree is required.

Preferred Qualifications:

  • Previous class action-related experience, whether in litigation, administration, or otherwise, is preferred

Analytics is an Equal Opportunity Employers (EOE). Qualified applicants are considered for employment without regard to age, race, color, creed, religion, sex, national origin, sexual orientation, disability, marital or veteran status or any other category protected under applicable federal, state or local law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. Analytics is pleased to provide such assistance and no applicant will be penalized as a result of such a request. Pursuant to relevant law, where applicable, Analytics will consider for employment qualified applicants with arrest and conviction records.

To apply for this job email your details to hr@analyticsllc.com